Privacy Policy

Effective Date: October 2025

1. Information We Collect

Personal Information You Provide

Name, phone number, email, and physical address (when submitting forms, calling, or scheduling service).

Service Information

Details about your pest issues, service requests, and property conditions relevant to pest control.

Payment Information

Payment is processed securely through third-party providers such as Stripe or Square.

We do not store or retain full credit card details on our systems.

Technical Information

Non-identifying data such as IP address, browser type, operating system, and device information collected through website analytics.

2. How We Use Your Information

To provide pest control services, including scheduling and billing.

To communicate with you regarding appointments, reminders, and service updates.

To send service-related notices, including invoices, confirmations, and policy changes.

To maintain accurate business records and comply with applicable laws in the State of Arkansas.

3. Sharing of Information

We do not sell or rent your personal information to third parties. Information is only shared with:

Authorized employees who need access to deliver services.

Service providers such as payment processors, email systems, or IT support who are contractually obligated to safeguard your data.

Legal authorities, if required by law or to protect our rights and customers’ safety.

4. Data Security

We use industry standard safeguards, including SSL encryption, secure servers, and restricted access, to protect your personal information. While we take reasonable steps to protect your data, no online system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to:

Provide services,

Maintain accurate business and tax records, or

Comply with state and federal legal obligations.

6. Your Rights

As an Arkansas resident, and in accordance with U.S. privacy laws, you have the right to:

Request access to the personal information we hold about you.

Request corrections or updates to your personal information.

Request deletion of your personal data, except where retention is required for legal, contractual, or operational reasons.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

8. Contact Us

If you have any questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

📧 Email: [email protected][email protected]@pesdetective.com

📞 Phone: 501-697-1838